Privacy Policy for Pith Pilates

Last Updated: 16 March 2026

1. DATA CONTROLLER
Pith Pilates (“we”, “us”, “our”) is the data controller responsible for your personal information. We operate inside Square One Padel & Social Clubs across Kent.

2. INFORMATION WE COLLECT
We collect personal data when you:
– Book classes or private sessions through our booking system
– Create an account on our platform
– Contact us via email, phone, or social media
– Sign up for our newsletter or marketing communications

This includes: name, email address, phone number, postal address, payment information, health/medical information relevant to your Pilates practice (with your explicit consent), and class attendance history.

3. HOW WE USE YOUR DATA
– To provide our Pilates services and manage your bookings
– To process payments and maintain accounts
– To send class confirmations, reminders, and schedule changes
– For health and safety purposes (emergency contact details, injury history)
– To send marketing communications (only with your explicit consent)
– To comply with legal obligations

4. LEGAL BASIS FOR PROCESSING
– Contract: Processing necessary to fulfill your booking
– Consent: Marketing communications and health data
– Legitimate Interest: Business operations and fraud prevention
– Legal Obligation: Accounting and tax requirements

5. DATA SHARING
We share data only with:
– Payment processors (Stripe/GoCardless) to process transactions
– Booking software providers to manage reservations
– Square One Padel & Social Clubs (host venue) for access control
– Legal authorities when required by law

We never sell your personal data to third parties.

6. DATA RETENTION
We retain your data for 7 years after your last interaction for tax/accounting purposes, or until you request deletion (where legally permissible). Health data is retained for 3 years after your last class for insurance purposes.

7. YOUR GDPR RIGHTS (UK/EU Residents)
You have the right to:
– Access your personal data
– Rectify inaccurate information
– Request erasure (“right to be forgotten”)
– Restrict or object to processing
– Data portability
– Withdraw consent at any time

To exercise these rights, email: privacy@pithpilates.studio

8. COOKIES
Our website uses essential cookies for booking functionality and optional analytics cookies. You can manage preferences through your browser settings.

9. SECURITY
We implement appropriate technical and organizational measures to protect your data, including encryption and access controls.

10. CONTACT US
For privacy inquiries: sam@squareonetraining.club